Faq’s

Stay in our luxury Suites & rooms
THE MAINSTAY HOTELS

faqs

  • What are the check-in and check-out times?
    Check-in is at 3:00 PM, and check-out is at 12:00 PM.
  • Do you offer airport transportation services?
    Yes, we provide airport shuttle services for our guests. Please contact us to arrange your transportation.
  • Is breakfast included in the room rate?
    Yes, a complimentary breakfast is included with your stay at Mainstay Hotels.
  • Do you have Wi-Fi available?
    Yes, we offer complimentary high-speed Wi-Fi throughout the hotel.
  • Are pets allowed at Mainstay Hotels?
    Unfortunately, pets are not allowed at our hotel to ensure the comfort of all our guests.
  • What dining options are available on-site?
    We have a contemporary restaurant, a lounge, and an outdoor bar offering a variety of dining options.
  • Do you have facilities for business meetings and events?
    Yes, we have modern meeting rooms and event spaces equipped with the latest technology for business and social events.
  • Is there parking available at the hotel?
    Yes, we offer complimentary on-site parking for our guests.
  • What recreational activities are available at the hotel?
    Guests can enjoy our state-of-the-art fitness center, luxurious spa services, and vibrant outdoor lounge with live entertainment.
  • Can I make special requests for my stay?
    Yes, we strive to accommodate special requests. Please contact our front desk to discuss your needs.
  • Do you accommodate children and offer extra beds?
    Yes, children are welcome. Extra beds and cribs are available upon request, subject to availability.
  • Are there any additional charges for extra beds or services?
    es, extra charges may apply for additional beds or specific services. Please inquire with the front desk for details.
  • Do you offer group booking options?
    Yes, we provide special rates and arrangements for group bookings. Contact us for more information and to make arrangements.
  • Is there a congestion charge for staying at the hotel?
    No, there is no congestion charge for staying at Mainstay Hotels.
  • What is the maximum room capacity?
    Room capacity varies by type. Standard rooms accommodate up to 2 guests, while suites can accommodate up to 4 guests. Please check specific room details for more information.
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